Privacy policy

1         Purpose and Scope

1.1       Purpose

This policy outlines the personal information handling practices of Michael and Olivia Vinson trading as True Potential Training (“True Potential Training”). 

The specific legal obligations of entities when collecting and handling personal information are outlined in the Privacy Act 1988 (Cth) and the Australian Privacy Principles.  

‘Personal information’ is information that identifies or can be used to identify a person.  True Potential Training collects and holds personal information from purchasers from its Online Store and users of its Website and other services.

2           Policy Statement

2.1       Committed to Protecting Rights

True Potential Training respects and is committed to protecting privacy.  All information provided to True Potential Training which is confidential information will remain confidential and protected.

By contacting us via our website, signing up to our newsletter, purchasing services from us or otherwise providing us with personal information, consent is given to personal information being collected, held and administered as set out below.

2.2       What Information Does True Potential Training Collect?

True Potential Training may ask for information, including the following information:

  • Contact information (name, address, email address, telephone number)

  • Personal details such as date of birth, occupation

  • Credit card numbers and/or bank account details

All information will be held securely.

2.3       How Do True Potential Training Use Personal and Confidential Information?

True Potential Training may use personal information to:

  • process purchases and provide receipts;

  • conduct marketing activities; and

  • enable other activities and functions of the organisation.

To ensure privacy is protected, information from records will not be disclosed or altered unless requested.

Please note, in some areas of our website True Potential Training may host links to other websites.  These sites are not controlled by True Potential Training and True Potential Training cannot take responsibility for their content and, in particular, the privacy policies and practices of those organisations.

2.4       Handling Personal Information

True Potential Training is obliged by law to comply with certain standards with respect to the handling and storage of personal information.  True Potential Training has adopted the following principles with respect to the handling and storage of personal information it collects or receives:

  • Collect only information which True Potential Training requires for its primary function.

  • Ensure that stakeholders are informed as to why we collect the information and how we administer the information gathered.

  • Use and disclose personal information only for our primary functions or a directly related purpose, or for another purpose with the person’s consent.

  • Store personal information securely, protecting it from unauthorised access.

  • Provide users with access to their own information, and the right to seek its correction.

  • Provide an opportunity to opt out of receiving future communications from us.

2.5       Complaints

For any questions or concerns about our Privacy Policy or the way personal information has been handled, please contact us at:

Email: olivia@truepotentialtraining.com.au

If a person is not satisfied with the response to an enquiry or complaint, a complaint can be made to the Office of the Australian Information Commissioner at oaic@gov.com.au.